Support Center

Inframorph's Support Center is available to all users and is the hub for self-service help and contacting support.

What you can do

• Browse Tutorials, FAQ, and Documentation.
• Create a support ticket when you need assistance.
• Track your tickets under My Tickets.

Creating a ticket

1. Go to Support Center → Create Ticket.
2. Fill in title, description, category, and priority.
3. Submit the form.
4. You’ll see a success message with the ticket number. Track progress under My Tickets.

My Tickets

• Shows your submitted tickets sorted by most recent.
• You may be able to open a ticket to add updates (future enhancements may extend capabilities).

Tutorials & FAQ

• Tutorials: Step-by-step guides and videos.
• FAQ: Frequently Asked Questions on common tasks.

Documentation

• Structured product documentation that you can search and browse.
• If your organization hosts docs separately (e.g., docs.inframorph.com), links may direct you there.

Best practices

• Include clear, concise descriptions in tickets.
• Add any relevant IDs, timestamps, or screenshots.
• Use Tutorials/FAQ first for known/common questions to save time.